Terms & Conditions

2. Scope of Application

These Terms & Conditions apply to all sales and services provided by ABAR. They prevail over any terms issued by the Buyer unless agreed in writing by both parties.

3. Quotations & Orders

• All quotations are valid only for the period indicated in the offer.
• Orders must include: item description, technical specifications, quantities, delivery details, and contact information.
• An order is considered accepted only upon written confirmation by ABAR.

4. Delivery

• Delivery terms follow INCOTERMS as stated in the quotation (EXW, CIF, DAP, DDP, etc.).
• Risk transfers to the Buyer when the goods are handed to the carrier or received by the Buyer, as per agreed INCOTERMS.
• Delivery delays caused by force majeure events (war, strikes, port delays, natural disasters, sanctions, etc.) are not the responsibility of ABAR.

5. Prices & Payment Terms

• All prices exclude taxes, fees, customs duties, and shipping unless explicitly stated.
• Payments must be made according to the agreed terms (e.g., advance payment, LC, bank transfer).
• In case of delayed payment, ABAR may suspend delivery, cancel ongoing or future orders, or request revised payment terms before continuing business.

6. Product Quality, Certifications & Warranty

• Products supplied are original, traceable, and compliant with stated specifications.
• Certificates (COC, COO, MSDS, TDS, ISO, test reports) are provided if specified in the order and may be subject to additional cost.
• ABAR is not liable for misuse, improper storage, incorrect installation by the Buyer, or changes made by third parties.
• Warranty terms apply only if provided in the quotation or manufacturer documents.

7. Field & Technical Services

• All site work must comply with HSE requirements of the Client and ABAR HSQ policies.
• The Client must provide safe access, work permits, and necessary site information.
• ABAR is not responsible for accidents caused by unsafe site conditions or client negligence.

8. Claims & Complaints

• Complaints must be submitted in writing with supporting documents.
• Quantity/shortage claims must be reported within 48 hours of receiving goods.
• Quality claims must be reported within 14 days of discovering the issue.
• No repair or replacement shall be performed by third parties without ABAR's written consent.

9. Termination

ABAR may suspend or terminate the order if:

• The Buyer fails to pay on time.
• The Buyer provides incorrect or incomplete technical data.
• External legal restrictions (sanctions, export controls, force majeure) impact delivery.

10. Legal Compliance & Jurisdiction

• All transactions comply with Libyan laws and regulations governing oilfield services and industrial supply.
• Any dispute not settled amicably shall be resolved under the jurisdiction of the competent court in Tripoli, Libya.